From RPA to cognitive automation — intelligent workflows that make autonomous decisions.
AI-Powered RPA
Blend classic RPA with LLM reasoning for adaptive bots.
Lessons
- RPA foundations & tool landscape
- Injecting LLMs into bot decision points
- Handling unstructured inputs with vision + OCR
- Bot orchestration & queue design
You will be able to
- Ship a cognitive bot that handles exceptions
- Measure straight-through processing rate
Process Automation
Model, automate, and continuously improve business processes.
Lessons
- Process discovery & mining
- Event-driven workflow design
- Human-in-the-loop patterns
- SLA and cost instrumentation
You will be able to
- Deliver an end-to-end automated workflow
- Instrument SLAs, cost, and quality metrics
Decision Systems
Design autonomous agents that make and defend decisions.
Lessons
- Rule engines vs. learned policies
- Multi-agent orchestration
- Guardrails, approvals, and audit trails
- Evaluating decision quality in production
You will be able to
- Deploy an autonomous decision agent
- Justify decisions with explainable outputs